All of my work is with Senior Compers.  I encourage them to write to me with problems and they do love to forward goodies with all the >>>>>’s.  Some have been forwarded as many as 18 times.  That is fine with me. I do not care what they do as long as they use their computers.  The important thing for them is to get over their fear of breaking the computer.  The Cleaner is a simple copy and paste operation that takes all of 15 seconds and those nasty little >>>>>’s are all gone.  Now if you have a problem with friends who insist on forwarding with the >>>>>’s just go to  PCWorld  download the eCleaner. You will not be sorry!