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PowerTalk

The Road to Certification
March 2003

Shane Hicks is an independent consultant and technical trainer, providing support to individuals and small businesses. He's been in the industry for over 10 years.

Email your questions, it will be answered as space permits.


Several of my students recently expressed concern regarding plans to become certified IT (Information Technology) professionals. They’ve embarked on a one-year program in preparation for the MCSE (Microsoft Certified Systems Engineer) certification on Windows 2000. Just as my students are completing this preparation, Microsoft is announcing the release of Windows Server 2003 (scheduled for release in April). Some doubt whether they should continue on the Windows 2000 path, or whether they should shift their focus (and budgets) to the emerging technologies. When they asked for my recommendations, I thought this would provide a good topic of discussion for this month’s article.
 
NOTE:  These recommendations are based on the assumption that the individual pursuing certification wants to be an MCSE, or a network administrator with design responsibilities dependant upon Microsoft technologies. It provides entry-level goals, mid-level goals, and a path to advanced certification.

 I always recommend beginning with a firm foundation in computing essentials. In my opinion, the way to do this is through CompTIA’s A+ and Network+.

CompTIA defines the A+ certification as 

the perfect launch pad to more challenging [IT] careers” and “the industry standard for validating…skills expected of an entry-level computer technician.
It tests a broad base of knowledge in computer hardware and operating system technologies, focusing on “installation, configuration, troubleshooting, maintenance, and basic networking.” The operating system portion is heavily weighted toward Microsoft Windows 98 and Windows 2000. There are two exams in the A+ certification program: the A+ Core Hardware exam and the A+ OS Technologies exam. These exams are currently priced at $139.00 each.

From there, the Network+ exam is a natural extension of the basic skills learned through A+. It tests knowledge of network cabling and topologies, protocols and standards, network implementation and support. This certification requires passing a single exam, priced at $199.00. CompTIA recommends the tester “have around nine months of field experience in network administration and support” before approaching this exam. With that in mind, one should use this time to obtain hands-on experience working as a PC Technician or in a helpdesk environment.

My next recommendation is the MCSA (Microsoft Certified Systems Administrator) certification. I like the MCSA because it provides an additional, mid-level certification for those who wish to demonstrate a proficiency in “managing supporting, and troubleshooting” existing Microsoft networks, but who are not quite ready to design enterprise level networks. These technicians should have six to 12 months of experience “managing and supporting desktop servers and network operations.” Target job titles at this stage include “systems administrator, network administrator, information systems administrator, network operations analyst, network technician, or technical support specialist.”

There are four steps to achieving the MCSA:

The elective (met by passing the A+ and Network+)
  1. Exam 70-218: Managing a Microsoft Windows 2000 Network
  2. Exam 70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional, or Exam 70-270, Installing, Configuring, and Administering Microsoft Windows XP Professional (either of which will fulfill the core operating system requirement)
  3. Exam 70-215: Installing, Configuring, and Administering Microsoft Windows 2000 Server (the core networking system requirement)


Exam 70-218 is the only MCSA specific exam, as the rest are also part of the MCSE certification track. I recommend Exam 70-270 for Windows XP over Exam 70-210, since Windows XP is rapidly becoming the standard on business desktops and should prove the most useful for future certification. The cost of each Microsoft exam is presently $125.00.

We end the quest for certification with the MCSE. MCSE’s “plan, design, and implement Microsoft Windows server solutions and architectures.” They need at least a year of experience “analyzing business and technical requirements, and planning, designing, and implementing solutions with Microsoft products and technologies”—though two years of experience is often recommended before taking the design level examinations (which is why I view the MCSA as an important middle step in the certification process). Possible job titles following certification are “systems engineer, network engineer, systems analyst, network analyst, or technical consultant.” 

The total requirement for MCSE is seven exams. Two of these requirements are met through Exams 70-270 and 70-215. The remaining core networking system exams are Exam 70-216: Implementing and Administering a Microsoft Windows 2000 Network Infrastructure and Exam 70-217: Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure.

There are several choices to make when determining which design exam to prepare for. However, I recommend Exam 70-219:  Designing a Microsoft Windows 2000 Directory Services Infrastructure. This exam deals with the design of Active Directory directory services — the central, most important aspect of properly implementing a Windows 2000-based network. Demonstrating mastery of this topic is critical to a successful Microsoft networking career.

Two electives are needed to complete the MCSE certification. I feel this is an opportunity to round out the tester’s skill set. My first recommendation is Exam 70-224:  Installing, Configuring, and Administering Microsoft Exchange 2000 Server. Exchange is Microsoft’s premiere electronic messaging (e-mail) platform, and has a large installed base on Microsoft corporate networks. E-mail is so ubiquitous across small and big business alike, that not having exposure to a messaging system is inexcusable. 

My final recommendation is Exam 70-227: Installing, Configuring, and Administering Microsoft ISA (Internet Security and Acceleration) Server 2000 Enterprise Edition. Network security is a major concern in business today. ISA is one of Microsoft’s solutions to providing security, through its firewall and Internet connection features. Firewalls deter Internet hackers from intruding upon the corporate network, and proper firewall implementation is key to maintaining a viable network. Being able to smoothly integrate these protections into your Windows 2000-based network is important.

For those who are working on the budget, the amount needed to complete this total certification track of 11 exams over a two-year time frame would be $1477.00 or (2x$139.00) + (1x$199.00) + (8x$125.00).
 

SOHO Sharing (Part II)


Q
I read SOHO Sharing in the PC Alamode. I’ve been struggling to get my laptop to print over my wireless network to my desktop printer. I’m running XP on the desktop and ME on the laptop. I have an Epson Stylus Color 600 printer.

The laptop can see all the shared files on the desktop and can access the Internet through an SMC router. On XP, I installed another printer with the same name and printer port as I set on the laptop.

To install ME drivers on XP (from your article), I used the ME installation CD. In printer properties, I added additional drivers by checking 95, 98 & ME. I received a “Printer driver not found” error. I then browsed the CD and found a drivers folder, but there’s no printer driver folder!
 


A
You need to share the EPSON printer which is physically connected to your desktop. This is done by right-clicking on the printer in XP and selecting sharing. Make sure you name the printer something Windows ME can understand, like EPSON. Then, you need to install the ME drivers on the XP box. Do this by locating the .INF files on the installation CD-ROM that came with your printer (not the ME installation CD). This will point XP in the right direction for installing the drivers. 

You do not need to setup a second printer. Once sharing is enabled on the desktop, install a network printer on the laptop. The laptop must be set to a network source (i.e. share name or an IP address). The LPT1 port is for a local printer—not a network printer. You should simply point the Windows ME machine to a share called \\ComputerName\EPSON (where computer name is the desktop’s computer name, followed by the name of the printer share).
 

I wish you the best in your pursuits. Until next month…


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